Essential Maintenance

Maintenance solution that includes mailbox, cloud storage, automated device management and pay-as-you-go IT support.

R 299.00 user/pm
Keep you devices secure and up to date.
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Ideal for

Sole proprietor or small businesses with less than 5 devices who requires cloud services and secure devices, but prefers to pay for support as required.

Best Feature

Devices are secured and updated round the clock. Support is provided on request. This allows the customer to control their IT expenses.

Protects

Security and patch management for Windows workstations, Apple workstations and mobile devices.

Billing Cycle

Recurring monthly subscription for essential protection with ad hoc billing for hourly support services.

I need more:
Give me unlimited remote support and advanced security for my devices.

Show me Basic Maintenance
Per User Billing

User Based Subscription

Per user billing provides a predictable cost to maintain device security and maintenance allowing your business to budget accordingly. Each user in the company requires a seat under this subscription.

Microsoft 365 License Included

Microsoft 365 license cost included in subscription

Business productivity with Microsoft 365 Business Basic.

  • Email hosting with 50 GB mailbox and custom email domain address
  • Hub for teamwork to connect your teams with Microsoft Teams
  • Online versions of Office applications: Outlook, Word, Excel, OneNote
  • File storage and sharing with 1 TB of OneDrive storage
Remote Support

Pay-as-you-go IT Support

Remote support is provided in 5 minute increments and will be invoiced at the end of the month.

Site Visits

Onsite Support

Onsite support is charged at a minimum of 1 hour then every 30 minutes thereafter.

Device Management

Policy based device management

Microsoft 365 Endpoint Manager is used to automate regular endpoint management routines like deploying software, deploying Windows, managing assets, software licenses, monitoring software usage statistics, managing USB devices, taking control of remote desktops, and more.

Patch Management

Automated device patching

Microsoft 365 Endpoint Manager is used to automate the detection and deployment of Microsoft and 3rd party software patches to improve device security and stabilityMicrosoft 365 Endpoint Manager also deploys drivers and firmware updates to improve performance and reduce system failures as a result of out dated drivers and firmware.

Basic Security Management

Market leading security service

The award winning Microsoft 365 Endpoint Security is used to manage endpoint security on workstations. Central policy based management to prevent, detect and resolve security issues before they affect your business.

Up to 5 Users

Ideal for businesses with up to 5 users

We recommend this solution for businesses with five and less users that require very little support. Users who require regular support will benefit from our unlimited support solutions.